Sustainability Analysis of Bintulu Hospital Information System Through e3value and i* Modeling

Sim Yee Wai - Faculty of Computing and Engineering, QUEST International University, Perak, Malaysia
Cheah Waishiang - Universiti Malaysia Sarawak, 94300, Malaysia
Muhammad Asyraf Bin Khairuddin - Universiti Malaysia Sarawak, 94300, Malaysia
Azmi Jaini - Universiti Malaysia Sarawak, 94300, Malaysia


Citation Format:



DOI: http://dx.doi.org/10.30630/joiv.6.2.993

Abstract


As a pivotal supporting arm and the driving force to ensure better healthcare services, the Hospital Information System (HIS) provides the backbone support for efficiently managing the hospital's operations and services. Against the backdrop of the current economic situation and the uncertainties in the grim global economic outlook, it is crucial to optimize the cost of the information system while meeting the objectives. This paper contributes to introducing a technique to optimize the public Hospital Information System funding in Malaysia. It explores the prolonged financial viability of the HIS in Bintulu, East Malaysia, through e3Value methodology. The e3value methodology can evaluate the financial sustainability of HIS projects and can serve as a tool for early requirement analysis on future HIS deployment. From the e3value model, it is interesting to discover that actors contribute positive revenue to the hospital, allowing the hospital to generate more profit, which benefits the Government. However, actors that give negative revenue might affect future financial status. Based on the result, the recommendations presented in this paper are very crucial to ensure the continued financial sustainability of HIS. The e3value model offers early requirement study analysis and structured analysis with systematic approaches compared to the existing method. Although the work can measure the financial sustainability of the HIS, other sustainability dimensions like technological sustainability, environmental sustainability and social sustainability are yet to be explored and worth investigating in the future.


Keywords


— As a pivotal supporting arm and the driving force to ensure better healthcare services, the Hospital Information System (HIS) provides the backbone support for efficiently managing the hospital's operations and services. Against the backdrop of the curr

Full Text:

PDF

References


J. Fauser and C. Koppenhöfer, "Modelling and evaluating of business model ecosystems in the energy domain," no. 2014, pp. 341–349, 2019.

G. Palozzi, S. Brunelli, and C. Falivena, "Higher sustainability and lower opportunistic behaviour in healthcare: A new framework for performing hospital-based health technology assessment," Sustain., vol. 10, no. 10, pp. 1–19, 2018, doi: 10.3390/su10103550.

S. Madani and D. Aronsky, "Factors Affecting the Sustainability of Information Technology Applications in Health Care," in AMIA Annual Symposium Proceedings, 2003, p. 922.

N. A. A. Rahman, B. Mohamad, and N. A. A. Rahman, "Factors Influencing the Quality of e-Services on Hospital Information System (HIS) in Malaysia," Procedia - Soc. Behav. Sci., vol. 155, pp. 507–512, Nov. 2014, doi: 10.1016/j.sbspro.2014.10.331.

N. A. A. Bakar, N. ChePa, and N. M. Jasin, "CHALLENGES IN THE IMPLEMENTATION OF HOSPITAL INFORMATION SYSTEMS IN MALAYSIAN PUBLIC HOSPITALS," in Proceedings of the 6th International Conference on Computing and Informatics, 2017, pp. 636–642.

I. Nurul Izzatty, "Development of implementation models for hospital information system (HIS) in Malaysian public hospitals," Universiti Tun Hussein Onn Malaysia, 2016.

N. I. Ismail and N. H. Abdullah, "Hospital Information System (HIS) implementation in Malaysian public hospitals," Inf., vol. 19, no. 7B, pp. 2833–2838, 2016.

N. I. Ismail, N. H. Abdullah, and A. Shamsuddin, "Adoption of Hospital Information System (HIS) in Malaysian Public Hospitals," Procedia - Soc. Behav. Sci., vol. 172, pp. 336–343, 2015, doi: 10.1016/j.sbspro.2015.01.373.

H. Ahmadi, O. Ibrahim, and M. Nilashi, "Investigating a New Framework for Hospital Information System Adoption: A Case on Malaysia," J. Soft Comput. Decis. Support Syst., vol. 2, no. 2, pp. 26–33, 2015, [Online]. Available: http://www.jscdss.com.

H. Ahmadi, M. S. Rad, M. Nazari, M. Nilashi, and O. Ibrahim, "Evaluating the Factors Affecting the Implementation of Hospital Information System (HIS) Using AHP Method," Life Sci. J., vol. 11, no. 3, pp. 202–207, 2014, [Online]. Available: http://www.lifesciencesite.com/lsj/life1103/028_21241life110314_202_207.pdf.

V. Kartseva, J. Hulstijn, J. Gordijn, and Y.-H. Tan, “Control patterns in a health-care network,” Eur. J. Inf. Syst., vol. 19, no. 3, pp. 320–343, Jun. 2010, doi: 10.1057/ejis.2010.13.

J. Gordijn, "Value Based Requirements Engineering : Exploring Innovative e-Commerce Ideas," Requir. Eng. J., vol. 8, no. 2, pp. 114–134, 2003.

W. Engelsman, J. Gordijn, T. Haaker, M. van Sinderen, and R. Wieringa, "Traceability from the Business Value Model to the Enterprise Architecture: A Case Study," in Lecture Notes in Business Information Processing, 2021, pp. 212–227.

J. Gordijn, E. Yu, and B. van der Raadt, “E-service design using i* and e3 value modeling,” IEEE Softw., vol. 23, no. 3, pp. 26–33, May 2006, doi: 10.1109/MS.2006.71.

J. Gordijn and H. Akkermans, “Designing and evaluating e-business models,” IEEE Intell. Syst., vol. 16, no. 4, pp. 11–17, Jul. 2001, doi: 10.1109/5254.941353.

G. Poels, F. Kaya, M. Verdonck, and J. Gordijn, "Early Identification of Potential Distributed Ledger Technology Business Cases Using e3value Models," Springer, Cham, 2019, pp. 70–80.

M. Verdonck and G. Poels, "Architecture and value analysis of a blockchain-based electronic health record permission management system," in CEUR Workshop Proceedings, 2020, vol. 2574, pp. 16–24.

A. Shoukry, J. Khader, and S. Gani, "Improving business process and functionality using IoT based E3-value business model," Electron. Mark., vol. 31, no. 1, pp. 17–26, Mar. 2021, doi: 10.1007/s12525-019-00344-z.

A. E. Arenas, J. M. Goh, and B. Matthews, "Identifying the business model dimensions of data sharing: A value‐based approach," J. Assoc. Inf. Sci. Technol., vol. 70, no. 10, pp. 1047–1059, Oct. 2019, doi: 10.1002/asi.24180.

A. A. González, J. Wittenzellner, and H. Krcmar, "Extending e3tools to assess adoption chain and co-innovation risks," in CEUR Workshop Proceedings, 2020, vol. 2574, pp. 108–116.

J. M. Gordijn, J., & Akkermans, Value Web: Understanding e-Business Innovation. The Value Engineers, 2019.

I. da Silva Torres, M. Fantinato, G. M. Branco, and J. Gordijn, "Design Guidelines to Derive an e3 value Business Model from a BPMN Process Model in the Financial Securities Sector," in Lecture Notes in Business Information Processing, 2021, pp. 153–167.

A. Bon, J. Gordijn, and C. Wai Shiang, "Digital inclusion requires a business model too," in 12th ACM Conference on Web Science Companion, Jul. 2020, pp. 64–69, doi: 10.1145/3394332.3402832.

C. WaiShiang, N. Jali, M. A. Khairuddin, and H. Sharbini, "Understanding technology changes for ICT4D projects through modelling," J. Telecommun. Electron. Comput. Eng., vol. 9, no. 3-3 Special Issue, pp. 147–151, 2017.

M. Ten LiBin, C. WaiShiang, M. A. B. Khairuddin, E. Mit, and A. Erianda, "Agent-Oriented Modelling for Blockchain Application Development: Feasibility Study," JOIV Int. J. Informatics Vis., vol. 5, no. 3, p. 248, Sep. 2021, doi: 10.30630/joiv.5.3.670.

C. WaiShiang, C. XingZi, M. A. Bin Khairuddin, N. Binti Jali, and R. Hidayat, "Assessing Financial Sustainability of Community Network Project through e3value Modelling and Simulation," JOIV Int. J. Informatics Vis., vol. 4, no. 4, p. 172, Dec. 2020, doi: 10.30630/joiv.4.4.508.

S. F. Zulkifli, C. W. Shiang, M. A. bin Khairuddin, and N. bt Jali, "Modeling emotion oriented approach through agent-oriented approach," Int. J. Adv. Sci. Eng. Inf. Technol., vol. 10, no. 2, pp. 647–653, 2020, doi: 10.18517/ijaseit.10.2.10644.

C. Wai Shiang, B. Tien Onn, F. Swee Tee, M. A. Bin Khairuddin, and M. Mahunnah, "Developing Agent-Oriented Video Surveillance System through Agent-Oriented Methodology (AOM)," J. Comput. Inf. Technol., vol. 24, no. 4, pp. 349–368, Dec. 2016, doi: 10.20532/cit.2016.1002869.

C. Delcea, L.-A. Cotfas, C. Trică, L. Crăciun, and A. Molanescu, "Modeling the Consumers Opinion Influence in Online Social Media in the Case of Eco-friendly Products," Sustainability, vol. 11, no. 6, p. 1796, Mar. 2019, doi: 10.3390/su11061796.

N. Schwarz et al., "Formalising theories of human decision-making for agent-based modelling of social-ecological systems: practical lessons learned and ways forward," Socio-Environmental Syst. Model., vol. 2, p. 16340, Dec. 2020, doi: 10.18174/sesmo.2020a16340.




Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

__________________________________________________________________________
JOIV : International Journal on Informatics Visualization
ISSN 2549-9610  (print) | 2549-9904 (online)
Organized by Department of Information Technology - Politeknik Negeri Padang, and Institute of Visual Informatics - UKM and Soft Computing and Data Mining Centre - UTHM
W : http://joiv.org
E : joiv@pnp.ac.id, hidra@pnp.ac.id, rahmat@pnp.ac.id

View JOIV Stats

Creative Commons License is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.