Challenges of Agile Software Development in the Banking Sector: A Systematic Literature Review

Kornelis Letelay - University of Nusa Cendana, East Nusa Tenggara, 850001, Indonesia
Sebastianus A. S Mola - University of Nusa Cendana, East Nusa Tenggara, 850001, Indonesia
Ratna Go - Universitas Esa Unggul, Jakarta, 11470, Indonesia


Citation Format:



DOI: http://dx.doi.org/10.62527/joiv.9.1.2300

Abstract


The banking industry is expected to thrive, generate profits, and contribute to national development and societal welfare. However, this sector is susceptible to volatility caused by global and domestic economic fluctuations. This research aims to identify and address challenges related explicitly to implementing agile methodologies within the banking sector. The study utilized a Systematic Literature Review (SLR) approach based on the guidelines provided by Kitchenham. A substantial number of academic journals (1,933) were analyzed during this review. Among the vast pool of literature, 28 relevant studies were extracted. These studies were chosen because they provided insights into the challenges of implementing agile practices in the banking domain. The analysis and categorization of these studies were structured according to the Project Management Body of Knowledge (PMBOK) 6th edition framework. This framework was employed to organize and understand the identified challenges systematically. The study's primary finding is that the most prevalent challenge encountered in the context of agile development within the banking sector is "Project Resource Management." In essence, effectively managing and allocating resources is a significant hurdle banks face when adopting agile methodologies. The challenges related to resource management are not confined to a single aspect. Instead, they encompass various dimensions, including human resources, technological resources, and organizational factors. This suggests that challenges in agile banking are multifaceted, involving issues related to people, technology, and the structure and processes within banking organizations.


Keywords


Agile Development; Agile; Banking; Bank Challenges; Systematic Literature Review

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References


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